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Privacy Policy

 

ABOUT SCCO

Privacy Policy

 

Information Collected and How It Is Used



We do collect personal information directly from individuals who volunteer to use some of our services. Collection of this information is required to deliver the specific services, but use of these services is voluntary.

What happens To Information You Submit To Us?



If you choose to submit information to us, the information will be transmitted through secure lines to our departmental database. Any private information will only be used for the purposes for which it was provided and will not be shared with another entity except as prescribed by law.

Use of Internet Request For Assistance Form Information

Any information you provide to us will only be shared with entities involved in your request as necessary. Information you provide may be included with other consumers' information to be used for statistical reporting, trending data, and/or investigative actions.

Surveys

If during your visit to the College's web site you participate in a survey or send an e-mail, the following additional information will be collected:

  1. The e-mail address and contents of the e-mail; and
  2. Information volunteered in response to the survey.

The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.  The information is retained in accordance with Government Code § 11015.5.

If You Send Us E-mail

You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other College employees who may be better able to help you. Except for authorized law enforcement investigations or, as required by law, we do not share your e-mail with any other organizations.

We use your e-mail to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the e-mail to another agency for appropriate action.

Order Forms

If you place an order with us, we request information from the user on our order form. A user must provide contact information (like name and street address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your order/request. If we have trouble processing an order, this contact information is used to get in touch with you.

ABOUT SCCO

Privacy Policy

 

Information Collected and How It Is Used



We do collect personal information directly from individuals who volunteer to use some of our services. Collection of this information is required to deliver the specific services, but use of these services is voluntary.

What happens To Information You Submit To Us?



If you choose to submit information to us, the information will be transmitted through secure lines to our departmental database. Any private information will only be used for the purposes for which it was provided and will not be shared with another entity except as prescribed by law.

Use of Internet Request For Assistance Form Information

Any information you provide to us will only be shared with entities involved in your request as necessary. Information you provide may be included with other consumers' information to be used for statistical reporting, trending data, and/or investigative actions.

Surveys

If during your visit to the College's web site you participate in a survey or send an e-mail, the following additional information will be collected:

  1. The e-mail address and contents of the e-mail; and
  2. Information volunteered in response to the survey.

The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.  The information is retained in accordance with Government Code § 11015.5.

If You Send Us E-mail

You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other College employees who may be better able to help you. Except for authorized law enforcement investigations or, as required by law, we do not share your e-mail with any other organizations.

We use your e-mail to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the e-mail to another agency for appropriate action.

Order Forms

If you place an order with us, we request information from the user on our order form. A user must provide contact information (like name and street address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your order/request. If we have trouble processing an order, this contact information is used to get in touch with you.


Privacy provisions concerning ecommerce on this site:


What kind of information does MYEYESTORE and its practice partners  collect?  

We collect personal information (such as your name, email address, mailing address, patient name, contact lens prescription, eyeglass prescription, phone number, credit card numbers and the name and phone number of your eye care provider) that you provide when you place an order, register with us or participate in a contest, survey, or promotion. We also maintain a record of your historical purchases that are placed through the phone, mail, fax, email and over the Internet. We are currently using third-party service providers to track and analyze non-personally identifiable information about our visitors and customers; we use this information to improve our site and plan for technical improvements. All data collected by our service providers on behalf of iiCayr, LLC dba MYEYESTORE and its practice partners is owned and used solely for the benefit of iiCayr, LLC dba MYEYESTORE and its practice partners. We reserve the right to publish non-personally identifiable summary information regarding our website visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, but consists of only general summaries of the activities of our visitors and customers. 

 

How does MYEYESTORE and its practice partners use my information?

We use your personal information to fulfill your orders. We will also send you an email to confirm your order, or we may need to contact you via phone, mail or email if we have any questions regarding your order. In addition, we may contact you by phone, mail or email (either directly or through a service provider bound by strict confidentiality standards working on our behalf) to help us learn more about your shopping preferences so that we may better serve you. And finally, we may use your information to help us better improve our site design and your shopping experience, and to also send you notices about our products, services, contests, surveys and promotions or news about contact lenses, optical goods, other products or ocular health.

 

Does MYEYESTORE or its practice partners share my information with third parties?

Except as explained in the next paragraph, we do not share your personal information with any third or outside party. If you opt to receive no commercial email from us, we will add your email address to a do-not-mail file, which may be given to trusted outside parties in order to ensure your email address is excluded from any third-party email distribution. We do not sell, rent or loan any information about you to any third parties.

PLEASE NOTE: On all orders placed, we do attempt to verify or obtain a copy of your contact lens prescription from the eye care provider that you designate. We may also share your personal information with our call center partners and vendors only to the extend necessary to fulfill your orders and/or appropriately answer your questions and concerns. This information is held under the same strict confidentiality standards as described above and in accordance with all applicable laws.

This privacy policy shall also govern your information for all successors, assigns, and/or affiliates of iiCayr, LLC dba MYEYESTORE and its practice partners.

 

How do I access my information? How do I update my information? Registered customers can access their account information online by clicking the “My Account” link and by entering their login and password. This will load the My Account portion of the website and allow you to edit your billing, shipping, email preferences, login information and password settings. You can also make general changes to your account information by calling us at our call center phone number listed under the Contact Us section of our web store and speak with a Customer Service Representative.

 
 

How do I remove my information from email, postal mailing and telephone lists?

If you prefer not to receive notice of promotions, reorder information or any other updates by email, please click the “My Account” link at the top of any of the pages on our site, enter your email address and password and click on “email options”. You will be able to specify your email preferences on this page. If you wish to be removed from all email communications not related to your order, you can call one of our Customer Service Representatives at the number listed in our Contact Us section of the web store. If you prefer not to receive postal mail, please let us know by sending us an email at [email protected] or call one of our Customer Service Representatives at the number listed in our Contact Us section of this web store.

PLEASE NOTE: Requests to be removed from the postal mail list may take up to 4 weeks to become effective. In addition, if you ask to remove your name and address from our email or postal mailing lists, we will maintain your name in a “do not mail” file to ensure that we can honor your request. When you make a purchase, we will send you an email to confirm your order, and send an email when your order is shipped. We may also need to contact you via phone, postal mail or email if we have other questions or updates regarding your order.

 

What about links to other Internet sites and services?

We may maintain links to other websites that are not under our control. These websites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our customers.

 

How does MYEYESTORE and its practice partners and vendor partners make sure my order information is secure?

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. More than 90% of Fortune 500 companies use SSL security to protect their sensitive personal and financial information. When you use our ordering page you can be assured that your sensitive personal information and financial transactions with us are encrypted, safe, and secure.

To check the security of your connection, look at the lower corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), the SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When assessing a secure server, the first characters of the site address will change from “http://” to “https://”. In addition, your password is encrypted and your credit card and/or debit card information is not stored.

 
 

What is adware? What is spyware? Does MYEYESTORE and its practice partners use adware or spyware?

Adware is software that is installed on your computer that can, for example, create pop-up advertisements or cause your browser to be redirected to other websites. We do not participate in or use third-party services that use adware, such as Zango, Gator/Claria, whenu.com or ezula.com. We have determined that there are instances where this type of advertising could be construed as confusing for customers. Therefore, we work to ensure that these third-party adware services do not function on our websites. Spyware is also software that is installed on your computer that can, for example, record and transmit information regarding the websites you visit, or record or transmit your keystrokes to a third party. Spyware, like adware, is often installed without the knowledge of the person using the computer. We do not use spyware and we work to ensure that spyware does not function on our websites.

 

What are cookies? How do MYEYESTORE and its practice partners use cookies on their sites?

cookie is a small file that websites often store on your computer's hard drive. A cookie may contain information that is used to track the pages of the sites you've visited. We use cookies in order to improve your shopping experience. When you visit our websites, your cookie helps us keep track of your order as you shop at our site. If you are a registered customer, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you register with or order from us, we also use cookies to monitor and maintain information about your use of our website in a manner that identifies you as a customer. This information helps us serve you better by improving our site design, as well as our services, contests, surveys and promotions.

You can refuse cookies by turning them off in your browser. If you turn off cookies, however, we will not be able to track your order or enable you to make a purchase from our site, nor will we be able to recognize you as a registered user to allow you access to your account information.

 


MyEyeStore, as the company supporting this web store and IT support, is held to the same privacy policies and will adhere to ALL privacy policies as previously stated.

 

Please forward any additional comments, questions or complaints to our IT partner:

 

MyEyeStore, 4801 W. 81st Street, Suite 111,Bloomington, MN  55437, p. 952-463-1200, e. [email protected]